Launch Anything in Three Simple Steps

To grow a business, you need to create things people want to buy. Whether it is a widget or some service that makes our lives easier, they are created because there’s a demand for them or a need. Incidentally, if your business is small and thrives from selling what others make, this post is still important.

social prBefore we dive into the three simple steps to successfully launch something, marketing, advertising and public relations play critical roles as you bring products or services to market. Think of marketing as the caretaker of the widget or service you want people to use and advertising is the big flirt that gets  attention, followed by public relations that builds and sustains a relationship between products or services, the company that made them, and the people who consume them.

But when something new is about to emerge from organizations, the launch is probably the single most important, strategic exercise your company can perform. Here is what you need to know.

Three Simple Steps to Launch Anything

  1. Write a unique selling proposition.
  2. Build hunger for your widget without giving away the farm.
  3. Deliver what you promise.

What is a unique selling proposition? This is a statement that distinguishes your widget or service from all other similar widgets and services in your market.

How do you build anticipation? You need to understand why people want to buy from you, then work that into the launch.

Here are some strategies that can help:

  • Information gap: When you make your product a mystery, only “leaking” small amounts of information, people thirst for more, so they stay engaged.
  • Social proof: Put your widget in the hands of someone people know. The theory explains that people do things that they see other people are doing. That includes using your widget.
  • Liking: People are easily persuaded by other people that they like. When you couple the liking theory with social proof, then you are creating a powerful strategy because friends by from people who sell to friends.

Finally, how do you deliver a promise and sustain the momentum of a launch? It’s simple, really. Apply the Law of Scarcity. This law simply states that perceived scarcity will generate demand, which is the emotional cue that hooks people to what they want but cannot immediately possess.

Now let me get to those that sell things others make. You can still use this strategy to grow your business. Simply take whatever you’re selling and teach people  ways to use it. Package the content into a blog post, podcast, video, white paper, webinar, or any other form of delivery system and launch it to your customers. (If the content is really good, monetize it and create a new revenue stream.) That, in itself, grows your business, creates demand, and provides a tool to create community — information gap, social proof and liking theory in action.

2012 Social Media Predictions: People, Purpose and Process

We are embarking on another year, and the predictions for social media are plentiful. This is not a post where I look into a magical crystal ball and feed you a litany of snake oil prophecy, which may or may not come true. This entry for the new year answers one question:

How do you get social media to work for your company?

There are three strategic components to successfully using social media and public relations in your organization:

  • You need people.
  • Your need purpose.
  • You need a process.

If I were to make a prediction this year, it would go something like this. To ensure the success of any social media public relations campaign strategy, fine people in your organization that believe in  purpose and provide them with a four process. That’s it. You’ll see success.

public relations campaign strategy

People, don’t forget the people.

Organizations fail at public relations and social media because they forget about people. Or, quite frankly, they don’t care about relationships. If your organization cares less about people than the bottom line, you will fail at social media and you’re probably already failing at public relations.

The secret behind successfully using social media as a public relations tool is to value people and the relationships they have with your organization.

Purpose is bigger than selling product.

Not long ago, I was working with a client who had written a new book for executive teams. One of the most important questions that he asks of executive teams is this: What are you for?

For social media and public relations to work (and work is defined and measured by organizational growth and strengthened relationships) your organization MUST clearly articulate a united common purpose, vision and desired outcome. For this to work, transparency isn’t enough between executive decision makers — brutal honesty is.

Process brings a purpose to life.

Without a process, there is no design and direction. And with out direction a purpose will never be. Instead it will flail and flop. For creative communication, social media and public relations to work — really work — you should follow a four step process:

  • Plan: Do some front-end research to determine the audience, discover which communication channels they use, what his on their minds, how they perceive you, among other question.
  • Create: Draft a timeline, solidify a budget, create messages, draft strategy and a comprehensive communication plan, and build what tools you will need.
  • Execute: Set the campaign into motion. Monitor is engagement.
  • Evaluate: Measure set benchmarks from the communication plan, look at the performance of the tools and messages and answer these important questions:
  1. Did we accomplish our goal?
  2. Are the relationships we set out to strengthen, in fact, stronger?
  3. Are there tangible effects of living our purpose?

Social media tools will change and prophecy isn’t infallible.  You will read plenty of predictions, but if you want social media and public relations to work — following a disciplined approach will establish a foundation for success.

Three Social PR Posts I Read And You Should Too

I read a lot more than I write and find some really good stuff. I also find a lot of regurgitation too. But these three gems are worth reading and rereading again.

Social PR Campaign Strategists You Can’t Miss

As most of us working in social media and public relations, I read my colleagues’ blogs. There is much to be learned from others, and I look forward to new insights from those I follow. When they particularly insightful and visionary, sharing them his important too.

Here is this week’s line up of strategists:

Stay tuned for more. To learn more, subscribe to Get Social PR by email and receive PR campaign updates and tips to your inbox, or subscribe to our newsletter for the latest in social PR strategy and news.

A PR Campaign Strategy Gives Your Business the Traction It Needs

public relations campaign strategyIt wasn’t long ago I worked with a client that wanted to grow his business. He was convinced my services could do that. And they did. In Q4 of 2010, we pulled in two big contracts for him. While these were warm prospects, clients his company had for a while, they too were interested in my help. The companies salivated over the prospect of gaining traction for their business with a public relations strategy. In fact, any organization, depending on its goals, can gain traction and grow with a well planned and executed PR campaign.

To be honest with you, a well executed PR strategy can be the best investment you make. And some of the benefits are almost immediate:

  • Traffic to your website can spike enormously after a good story is published.
  • Brand recognition strengthens with each story that is published.
  • Your organization gains credibility and thought leadership with a well executed campaign.

Sometimes, however, people misunderstand the power of public relations. It’s no silver bullet that leads to fame and fortune instantly. One news release and story won’t turn your start-up into a blue chip company. You need a campaign to get regular coverage in the press. This, of course, includes blogs and social media.

Besides brand recognition and thought leadership, a well executed PR strategy will send people to find you online. How do you build a site ready to handle traffic and convert prospects? Here are three points to consider:

  • Have a professional designed site.
  • Give people what they are looking for.
  • Create a call to action, and display it predominately.

To learn more about creating landing pages that convert, I highly recommend my colleague’s video, Landing Page Optimization.

Furthermore, an added benefit of media coverage these days are back linking opportunities. Many online publications that continue to print are optimized well for search. And Google organizes search around a product or service by relevance. That means third-party media, which link to your site, blog, or news release, are aggregated together. This method provides readers with more information to make educated decisions, choices that lead to brand awareness, increased thought leadership, conversion and sales.

Besides building a site that delivers on the expectations of your prospects, in a successful campaign or strategy, you will benefit from coverage in relevant publications. When I managed communications for a wealth management company, it was more important for us to earn media in Hardware Retailing Magazine, because our company specialized in financial planning and wealth management for owners of retail hardware stores. We saw more measurable returns from targeting this publication.

Your business will grow with a well planned and executed public relations campaign strategy. Just remember these points:

  • Create a media relations campaign that targets specific publications relevant to your goals and audience.
  • Develop social media news releases and landing pages that deliver on the prospect’s expectation.
  • Measure your results to determine the PR strategy’s return on investment.

To learn more, subscribe to Get Social PR by email and receive PR campaign updates and tips to your inbox, or subscribe to our newsletter for the latest in social PR strategy and news.

Social PR Tip: 7 Facebook Resources You Can’t Miss

Facebook is the largest social networking platform on the planet, and one of the best social media marketing tools for organizations to engage people.

The folks at Firebelly have put together seven business tips for using Facebook as an engagement tool to connect with people to build lasting relationship with your business.

Facebook isn’t just for marketing. It’s a great way to connect and build relationships with stakeholders and others important to the success of your business.

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